Many chief executive officers, leaders and managers spend countless hours working on systems and structure (programs) instead of the developing and empowering the people (programmers) who make the system works. Leadership experts and management consultants have observed that the problem of organization is 90% people and 10 % systems. Which goes further to suggest that leaders and managers should spend a greater percentage of their time empowering their subordinates, develop and build their capacity first before building structures and systems. It will take people who are motivated intrinsically to bring about effectiveness, efficiency and increase in
productivity. Could it be this is the dilemma of the African continent? Where structures and infrastructure are built, but leaving the people who are the programmers, and drivers of the system incapacitated, less developed to manage our rich human resources?
Jefferson Agbotro
Leadership and Management Consultant