Friends of Health Association, FOHA is a registered health organization in Ghana with the registration number G-31,189 under the company code 1963. This NGO seeks to make health care accessible to the poor and the needy through public and clinical healthcare services at the Brong Ahafo region and beyond.
FOHA works with partner’s in a wider scope of areas that seeks to promote the fight against hunger, elimination of poverty and provide good basic health to poor especially in rural communities in the region. FOHA provides services such as reproductive health education, HIV/AIDS education, career training, and employment assistance and community participatory training for farmers in rural communities, and have tremendous records in community outreach programs for health screening and nutrition education as part of it cooperate objective of making healthcare a assessable to all.
{slider=FOHA VOLUNTEERS}
Volunteers have been involved with our organization since it began and have been pivotal in the success of the organization. The organization relies heavily on volunteers, in both the management of projects and the delivery of services both at office and on the field activities.
This manual serve as a guide; it contains useful information that will assist you in your role at Volunteering with FOHA. The content is based on best practice, however should you require further explanation please discuss with the Volunteer Services Manager or the board for further clarification.
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{slider=VOLUNTEER AGREEMENT}
This Volunteer Agreement is a description of the arrangement between us, (FRIENDS OF HEALTH, FOHA), and you (the volunteer) in relation to your voluntary work. The intention of this agreement is to assure you that we appreciate your volunteering with us and to indicate our commitment to do the best we can to make your volunteer experience with us a positive and rewarding one for your career development.
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{slider=SCOPE OF WORK FOR VOLUNTEERS, (SOW).}
Your role as a volunteer is (to play a supportive role toward the achievement of the NGOs objective of providing comprehensive health through the fight against hunger, and elimination of poverty for especially the poor).
Induction and Training
The project officer and the manager will provide thorough induction and capacity building training on the scope of work, and emerging issues, for fresh volunteers, staff on every first Sunday of the month and for all its members. Your volunteering role and the training necessary to assist you in meeting the responsibilities of your specific to your recruitment will be provided in the TORs before engagement with the organization.
Supervision, Support and Flexibility
The board members, CEO, and the project officer shall ensure as part of your commitment to the following duties during your stay with organization.
To define appropriate standards of our services, to communicate them to you, and to encourage and support you to achieve and maintain them as part of your voluntary work
To provide a personal supervisor who will meet with you regularly to discuss with your volunteering and any associated problems pertaining to the organization working areas
To do our best to help you develop you’re volunteering role with us and to be flexible in how we use your volunteering responsibilities and time, and to provide the necessary assistance depending on the TORs and scope of work and project assigned.
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{slider=TERMS AND CONDITIONS}
FOHA is a non-profit making organization and will not be responsible for living expenses, arrangements for accommodation, travel to and from FOHA voluntary location, necessary logistic related costs.
FOHA may provide monthly stipends for volunteers and interns depending on the project area recruited, scope of work assigned and funding availability. Volunteers and therefore required to show high level of commitments of which upon consultations with board members and work output, may be rewarded.
Recruitment
Volunteering, WE (FOHA) believes that volunteer staff should be appointed on suitability, taking into account factors such as the applicant’s qualifications and experience appropriate to the volunteer position; their skills, knowledge and abilities; their potential; and their overall suitability for the position and the organization.
FOHA, do not permit discrimination against applicants or employees on the basis of race, religion, age, gender, sexual orientation, disability, socio-economic background or ethnicity. This applies to all areas of volunteer employment including recruiting, hiring, promotion, assigning of work, provided the individual is qualified and meets the requirements established for the position
Advertised Positions
Opportunities to volunteer will be publicized broadly, to ensure that no groups of people are excluded because of inappropriate or inadequate advertising.
We may approach potential volunteers with a designated volunteer position in mind. All applicants will be advised that their application has been received.
All interviewed volunteers will be contacted with the outcome by the Services Manager or the board or team member in the Manager’s absence.
Once an appointment has been determined the successful applicant will be advised and, subject to acceptance, all other applicants will be advised of the outcome of the selection process.
All applicants selected for interview will be advised of the time and date for their interview. Every endeavor will be made to determine a date and time suitable to the applicant.
FOHA recognizes that people are its most important resource and is committed to equal employment opportunity for all volunteer members and interns.
It supports the objectives of Ghana Equal Employment Opportunity Act and labor of the 1992 constitution.
Prohibitions
This Act prohibits discrimination or other unfair treatment at work based on a person’s:
Sex
Age
Race
Social orientation
Religious or political conviction
Family responsibility or status
Marital Status
Pregnancy
Impairment
Sexual or racial harassment are also unlawful. This legislation applies equally to all staff and they, as well as Volunteering with FOHA are responsible for ensuring that their actions are not discriminatory to others.
The Act prohibits anyone who may complain about their treatment from being singled out or criticized because they have made a complaint.
Any breach of this Act may result in counseling or other actions that may include dismissal.
Leave
Volunteers are required to give the Volunteer Services Manager as much notice as possible regarding leave.
Please phone the Volunteer Services Manager when you are aware you will need to take leave. We request you keep in regular contact with the Volunteer Services desk and or the secretary.
Volunteers are entitled to leave when requested and also encourages longer breaks in volunteering if required
Termination by Volunteer
Should a volunteer wish to resign from their role they are requested to give the Volunteer Services Manager a written notice of two weeks before termination of office. Property of FOHA must be returned all to the secretary and handover notes to the project manager or the CEO of the organization.
The volunteer will be reimbursed for outstanding payments in case of any.
Termination by FOHA; Misconduct
Misconduct will include breaches of any Volunteering of FOHA policies which warrant instant dismissal.
Examples of misconduct include:
Theft of property or funds from FOHA
Willful damage to Volunteering FOHAs property
Intoxication through alcohol or other prohibited substance
Verbal or physical harassment of any other employee, volunteer, Board Member or any other person particularly in respect of race, sex or religion
Disclosure of confidential information regarding the organization to any other party without prior permission from the Line Manager or the Chief Executive Officer
Falsification of any of Volunteering FOHAs records for personal gain or on behalf of any other employee/volunteer
Being convicted of a criminal offence
Unwillingness or inability to support and further the mission of the organization and/or the objectives of the programme
Immediate dismissal will only take place in the most serious of circumstances.
The Volunteer Services Manager and a Senior Manager will advise the volunteer together. A written report is to be supplied to the CEO.
A copy of the report is kept on the volunteer’s file securely. All property of FOHA must be returned and all staff notified of the dismissal.
All property of Volunteering with FOHA must be returned and all staff notified of the dismissal.
Filing
Volunteers Members have responsibility for filing all correspondence relating to their programs and retaining the files in their office until the completion of the program. The files should then be provided to the Executive Support Office for incorporation into the central filing system.
All correspondence relating to grants and acquittals is held by the Executive Support Officer.
Board correspondence is held by the Executive Support Officer.
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